2. Return Policy
For Dissatisfied Services:
Return: If you are not satisfied with the quality of the service provided, please contact us within [5] days from the date of completion of the service. We will review your request and provide appropriate solutions, which may include rework or correction based on the assessment.
Process: The return request must be submitted by phone or email, providing clear details of the problem and any supporting documents such as photos and reports.
Products and Materials:
Return: For products or materials that we have supplied and installed, a return request may be requested if they do not conform to the agreed specifications. The return request must be submitted within [5] days from the date of supply.
Process: Please contact us to coordinate the return process. This may require returning the products to our site or arranging a collection appointment. The request will be reviewed and the necessary action will be taken based on our return policy.