Customer Satisfaction Surveys: We are keen to collect your feedback after the completion of the project to ensure that you are completely satisfied with the service. We may contact you via surveys to collect your feedback and improve our services. Direct Communication: If you have any comments or suggestions, do not hesitate to share them with us. We consider feedback from our customers an essential part of continuously improving our services. For any inquiries or after-sales service requests, please contact us via: Moja Elite Company Limited We are here to support you and provide the best possible service throughout the project and after its completion.

For modifications: Any modifications or changes made after the completion of the work must be documented and approved by the company. There may be additional fees for modifications made after the completion of the service. Implementation: We are committed to providing high quality services in accordance with the requirements of the contract. We work to ensure customer satisfaction but we cannot guarantee that all expectations that are not previously specified will be met.

For Dissatisfied Services: Return: If you are not satisfied with the quality of the service provided, please contact us within [5] days from the date of completion of the service. We will review your request and provide appropriate solutions, which may include rework or correction based on the assessment. Process: The return request must be submitted by phone or email, providing clear details of the problem and any supporting documents such as photos and reports. Products and Materials: Return: For products or materials that we have supplied and installed, a return request may be requested if they do not conform to the agreed specifications. The return request must be submitted within [5] days from the date of supply. Process: Please contact us to coordinate the return process. This may require returning the products to our site or arranging a collection appointment. The request will be reviewed and the necessary action will be taken based on our return policy.

Non-destructive inspection (NDT): The use of advanced techniques such as ultrasound inspection or radiography to inspect materials or structures without causing damage. Port and ship inspection: To evaluate the safety of ships and ports and compliance with maritime regulations. If these services are in line with what Wave Elite Company Limited provides, the company plays a vital role in maintaining quality and safety standards in industrial, commercial and residential projects.

Design and renovation services: Warranty: We offer a [1] month warranty on all our design and renovation work, including interior and exterior design and restoration. The warranty includes repairing any defects that appear as a result of the work carried out by our team. Coverage: The warranty covers any quality and finishing issues. The warranty does not cover damages resulting from misuse or unauthorized modifications. Painting services: Warranty: We offer a [1] month warranty on painting work, including interior and exterior painting. The warranty covers any problems with formation, adhesion or peeling of paint. Coverage: The warranty covers damages resulting from the quality of the paint and application. The warranty does not cover damages resulting from severe weather conditions or external influences. Plumbing services: Warranty: We offer a [1] month warranty on all plumbing work, including pipe and utility installation. The warranty includes repairing any problems that arise as a result of the work we have done. Coverage: The warranty covers any leaks or problems with the systems that have been installed or maintained. The warranty does not cover damages resulting from improper use or unauthorized modifications.

Description: Solid brick is a kind of brick that has no gaps or holes inside. Properties: High strength and hardness, good sound insulation. Uses: Building load-bearing walls, foundations.

Description: Contains internal holes or voids that help reduce weight and increase insulation. Properties: Light weight, good thermal and sound insulation, easy handling. Uses: Building walls, sound and thermal insulation.

Continuous Communication: We are here to listen to any questions or comments you may have after the project is completed. You can contact us by phone or email, and we will be happy to assist you. Problem Resolution: If you encounter any problems or malfunctions after the service is completed, we provide prompt support to resolve any issues that may arise. We work to provide effective solutions to ensure your complete satisfaction.

Description: It is used in large metal structures such as bridges, towers and high-rise buildings. It is characterized by its strength and durability. Shapes: It is available in different shapes such as plates, beams, pipes and coils. Types: Steel: It is usually used in basic structures. Cast iron: It is used less in modern construction but is used in some applications.

Description: It is used in applications that require high load resistance. It is characterized by its ability to withstand high pressures. Forms: It is available in various forms including bars and sheets. Types: High-strength steel: It is used in heavy structures and demanding constructions.